4X4 HUB WARRANTY CONDITIONS
(Warranty Terms and Conditions by KC Hilites America).
KC warrants that if you, our customer, purchase one of KC’s products and we determine that it has a manufacturing defect in material, electronics and/or workmanship, we will repair or replace it free of charge. Products must be returned to KC for inspection by our Warranty Department. After inspection, KC will verify that the defect was not caused by negligence, abuse, unauthorized repair or disassembly and at KC’s sole discretion confirm whether the product qualifies to be repaired or replaced under our 23-Year Warranty (See Below).
Terms and Qualifications:
KC Hilites 23 Year Warranty Terms and Conditions
Since 1970, KC has been designing, engineering and manufacturing products to the highest standards possible to ensure our customers receive a quality product. We are proud and confident that you will see the difference in KC’s product quality, but on the rare occasion that one of our products is defective, all of our products qualify for a 23-year warranty.
KC warrants that if you, our customer, purchase one of KC’s products and we determine that it has a manufacturing defect in material, electronics and/or workmanship, we will repair or replace* it free of charge. Products must be returned to KC for inspection by our Warranty Department. After inspection, KC will verify that the defect was not caused by negligence, abuse, unauthorized repair or disassembly, and at KC’s sole discretion confirm whether the product qualifies to be repaired or replaced under our 23-year warranty.
If the product was purchased from one of our dealers within 30 days, the product should be returned to the dealer. If the product was purchased more than 30 days ago please see kchilites.com for Warranty processing.
* If a product has reached the end of its lifecycle, we will replace it with an equivalent product or provide store credit on kchilites.com equal to the retail value of the product being warrantied.
KC warrants that if you, our customer, purchase one of KC’s products and we determine that it has a manufacturing defect in material, electronics and/or workmanship, we will repair or replace it free of charge. Products must be returned to KC for inspection by our Warranty Department. After inspection, KC will verify that the defect was not caused by negligence, abuse, unauthorized repair or disassembly and at KC’s sole discretion confirm whether the product qualifies to be repaired or replaced under our 23-Year Warranty (See Below).
Terms and Qualifications:
- You must be the original purchaser of the product you are submitting for warranty. KC cannot extend our warranty to subsequent owners of the products being warrantied. Proof of purchase in the form of sales receipt, original retail box and/or serial number from retail box (when available) is required to qualify.
- Product must not show signs of negligence: Improper installation, improper use and/or disassembly, use of corrosive cleaning agents or abrasive instruments.
- Product must not show signs of abuse: Road hazards, Damage beyond the limits of normal wear and tear including using products outside of their recommended environmental thresholds (temperature, chemicals used on roads etc.).
- Product shows no signs of unauthorized repair: Repair service performed by an individual or unauthorized service centre.
- Product must not show signs of Seal Tampering: Removal of the bezel or bezel screws on certain products will compromise the integrity of the water-tight seal.
- Environmental factors including but not limited to, extreme terrain, chemical pollutants, corrosive chemicals on or off road.
- KC’s warranty terms and conditions are subject to change without prior notice.
KC Hilites 23 Year Warranty Terms and Conditions
Since 1970, KC has been designing, engineering and manufacturing products to the highest standards possible to ensure our customers receive a quality product. We are proud and confident that you will see the difference in KC’s product quality, but on the rare occasion that one of our products is defective, all of our products qualify for a 23-year warranty.
KC warrants that if you, our customer, purchase one of KC’s products and we determine that it has a manufacturing defect in material, electronics and/or workmanship, we will repair or replace* it free of charge. Products must be returned to KC for inspection by our Warranty Department. After inspection, KC will verify that the defect was not caused by negligence, abuse, unauthorized repair or disassembly, and at KC’s sole discretion confirm whether the product qualifies to be repaired or replaced under our 23-year warranty.
If the product was purchased from one of our dealers within 30 days, the product should be returned to the dealer. If the product was purchased more than 30 days ago please see kchilites.com for Warranty processing.
* If a product has reached the end of its lifecycle, we will replace it with an equivalent product or provide store credit on kchilites.com equal to the retail value of the product being warrantied.